JetBlue Joins Disney World's Airport Luggage Transfer Service, Nearly Three Months After Delta Was Listed and Pulled the Same Day
Disney has added a fourth airline to Airport Luggage Transfer, the service that lets you walk straight past baggage claim at Orlando International Airport and have your checked bags turn up at your hotel instead. JetBlue is now on the list.
The Airport Luggage Transfer setup at a participating resort, with the standing sign at the left, the Airport Luggage Transfer desk in the doorway and the red stanchion sign at the right. Photo: WDW News Today
What Disney's page says now
Under the heading Participating Airlines, the official Walt Disney World page says "This service is only available for Guests flying on the following airlines" and then lists four of them:
- American Airlines
- JetBlue
- Southwest Airlines
- United Airlines
The sentence underneath has not changed: "Additional airlines could be added soon. Please check back for the most up-to-date information."
There was no Disney Parks Blog post and no press release. WDW News Today, reporting the change, says that "Beginning September 24, JetBlue joins Southwest Airlines, American Airlines, and United Airlines to offer the service."
The page's keywords meta tag, the invisible list of terms in the page source, still ends "southwest, american, united", and nobody has gone back to add jetblue. That tag has always run behind, though. On June 17 it ended at "southwest" while the page itself already listed three airlines.
The last airline Disney put on this list did not last the day
This is not the first time Disney's page has shown four airlines. The last attempt did not survive the afternoon.
On June 29, Blog Mickey reported that "Walt Disney World has added Delta Air Lines to its Airport Luggage Transfer service, expanding the list of eligible carriers to four." A few hours later the same article carried an update stamped 2:20pm: "Walt Disney World has updated its website and removed Delta Air Lines as a supported carrier for the Airport Luggage Transfer service. Delta Air Lines was added to the website in error earlier today and is not currently supported."
The headline on that post now reads "UPDATE: Disney World Removes Delta From Airport Luggage Transfer Service."
JetBlue is a genuinely new addition. The Internet Archive's capture of the same Disney page from June 17 lists only American, Southwest and United, and the word JetBlue does not appear anywhere on it. Our own check of the page on August 18 found the same three. Apart from that one June afternoon, every check through August found three, and it has now moved.
The hotel list did not move
The other half of the eligibility test is where you are staying, and that half did not change today. Disney's page still limits the service to guests checking in or out of six hotels:
- Disney's All-Star Movies Resort
- Disney's All-Star Music Resort
- Disney's All-Star Sports Resort
- Disney's Art of Animation Resort
- Disney's Caribbean Beach Resort
- Disney's Pop Century Resort
Five of those are Value resorts. Caribbean Beach, added in August, is still the only Moderate on the list.
Luggage Assistance is where the bags land when you arrive and where you hand them over when you leave. Photo: WDW News Today
How it works
Going down, you fill in the registration form any time "from 30 days to one day (24 hours) prior to your departure flight," and you need two confirmation numbers to do it, one for your Disney Resort stay and one for your flight. Register more than 7 days out and luggage tags arrive in the mail. Register inside 7 days and Disney says you will not get tags "but your bags will still be delivered."
From there you check in online and drop your bags with the airline as normal, then head for your hotel instead of the carousel. Disney asks for up to 4 hours after the plane lands before the bags reach the resort, and you collect them at Luggage Assistance/Bell Services in the lobby, or call from the in room phone and have them brought up. Gratuities are not included.
Going home, the drop off window is the part worth writing down. Disney takes the bags at "Luggage Assistance/Bell Services between 24 hours and 4 hours prior to your flight's departure time." Miss the back end of that window and you are carrying them yourself.
Bring identification. Disney asks for a "valid government-issued form of photo identification" in the lobby, and you have to show it along with your boarding pass before the bags can be dropped off. Have that boarding pass ready in advance, because Disney says it does not print them: "You should have your boarding passes ready before dropping off your bags." Before any of that, you check in online and pay any necessary baggage fees to the airline yourself, the same as on the way down.
Two things to keep in mind. The service is for domestic flights only, and Disney's FAQ has a separate answer for what happens if your flight is delayed and you land after 11:00 PM.
Still officially a pilot
The icon Disney uses on the Airport Luggage Transfer page. Image: Disney
A year and a half in, Disney still describes this as a "pilot program provided by BagCheck to transfer their luggage to and from Orlando International Airport," and the page carries the usual line that the service is "subject to change or cancellation without notice or liability."
Which, given what happened to Delta, is not just boilerplate.
Sources
- Walt Disney World, Airport Luggage Transfer Service
- WDW News Today, JetBlue Joins List of Airlines Offering Luggage Transfer Service at Walt Disney World
- Blog Mickey, UPDATE: Disney World Removes Delta From Airport Luggage Transfer Service
- Internet Archive, Airport Luggage Transfer Service captured June 17, 2026
Image credits: Airport Luggage Transfer desk and Luggage Assistance sign photos by WDW News Today. Airport Luggage Transfer icon by Disney.
